Refund & Return Policy
Refund & Return Policy
At Digivixo, customer satisfaction is our top priority. We understand that sometimes products may not meet your expectations, and our Refund & Return Policy is designed to make the process simple, transparent, and reliable. Shop with confidence knowing that we value trust, quality, and customer care.
Eligibility for Returns
Products purchased from Digivixo are eligible for return within 7 days of delivery. To qualify for a return, the product must be unused, in original packaging, and in the same condition as received. Certain items may be non-returnable; such details will be clearly mentioned on the product page.
How to Request a Return
To initiate a return, contact our customer support at digivixoofficial@gmail.com with your order number, product details, and reason for return. Our team will guide you through the return process and provide instructions for shipping the product back.
Refund Process
Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed using the original payment method within a reasonable time frame. Shipping charges are non-refundable, and customers are responsible for return shipping costs unless the product is defective or damaged.
Exchanges
Currently, Digivixo does not offer direct exchanges. Customers can return an item for a refund and place a new order for the desired product. We are working to expand services and will update our policy accordingly in the future.
Damaged or Defective Products
If your product arrives damaged or defective, contact us immediately at digivixoofficial@gmail.com. Provide photographs and order details. We will either replace the product or issue a full refund, including applicable shipping costs.
Why Choose Digivixo for Hassle-Free Returns
At Digivixo, we ensure that:
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Your trust and satisfaction are our priority
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All returns are handled quickly and transparently
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Our 7-day return policy provides flexibility and peace of mind
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Products are carefully inspected, verified, and quality-checked before shipping
Shop with confidence knowing that Digivixo delivers genuine products worldwide with a transparent and customer-friendly refund and return policy.
Contact Us
For any questions about our Refund & Return Policy, please reach out at:
Experience worry-free shopping with Digivixo – Built on Trust. Quality Delivered Worldwide.